Fix Slow Server Performance

If you connect to a Windows Server OS and have high ScreenConnect CPU usage and sluggish response a likely cause is Matrox graphics drivers. There are two workarounds:

  • Temporary: Go to the gear icon in ScreenConnect and select Blank Guest Monitor
  • Permanent: Uninstall the Matrox drivers and use Standard VGA Graphics Adapter driver instead

Either one should return CPU usage to normal and improve performance. You can also try updating the Matrox drivers but there's a good chance nothing newer/better is available.